Privacy Policy

We collect information you provide directly to us and information we obtain automatically when you use our services.

• Account information (Discord username, email) when you sign up
• Transaction data and trade details for escrow services
• Communication records when you contact our support team
• Device and browser information for security and analytics
• IP addresses and location data for fraud prevention

We use the information we collect to provide, maintain, and improve our services.

• Process and facilitate secure trades and escrow transactions
• Verify user identities and prevent fraud
• Communicate with you about your account and transactions
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our platform
• Comply with legal obligations and enforce our terms

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

• With your explicit consent for specific purposes
• To complete transactions (e.g., releasing funds to verified recipients)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With service providers who help us operate our platform (under strict confidentiality agreements)
• In connection with a business transfer or merger

We implement industry-standard security measures to protect your information.

• End-to-end encryption for all transaction data
• Bank-grade security protocols for fund handling
• Regular security audits and penetration testing
• Multi-factor authentication for all accounts
• Secure data centers with 24/7 monitoring
• Regular backups and disaster recovery procedures

You have certain rights regarding your personal information.

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Object to processing based on legitimate interests